In my opinion, they are the best company. I have been a customer with them for several years. Mr Wellington, the owner, came out to my condo to inspect the installation to make sure it was installed properly. He has at times checked on me periodically. My favorite technicians are Ray and Jeromy. Both are very detailed orientated, thorough and very knowledgeable. Both are respectful and answer all questions even during misunderstanding and distress on my part and rectified the issues immediately. Ray is still there but now holds a different position and Jeromy, I will always ask for him. This is an excellent company to service your HVAC needs. Thank you Cooling Company. Five stars ⭐️and some
- Jane M.
As a real estate agent, I have used many different companies for my client's AC repairs and service. Well, I have finally found the best; The Cooling Company, who actually serviced my home. Technicians Landon and John arrived at the scheduled appointment time, were extremely professional (which included them wearing booties inside my home) and definitely knowledgeable. So, if you're looking for an honest and competitively priced company, who focuses on customer service, you won't be disappointed. This is the only AC company I will recommend in the future.
- Steve S.
It’s always a piece of mind to have a HVAC company that I can trust, I’ve been using TCC for a long time, they have been taking care of my business and my home maintenance for years, this year I also decided to change my entire home unit and they did a great job! Wellington explained the entire process and Marco was very professional and efficient. I recommend them to anyone looking for a reliable company.
- Samantha J.
The Cooling Company is one of the best companies I have worked with. I have been a customer of theirs for over 4 years, and have always signed up for their Comfort Club Premium Package. Mr. Wellington(the owner) even came to my house to sell me my unit, and inspect the installation. He has personally checked on us periodically. I must say, my favorite tech is Kellan. He is very thorough, and knows his stuff. He is very respectful, and answers all of my questions. Even in times of misunderstanding or distress, the employees rectify all needs. I have had someone at my house within an hour during the middle of the busy Summer. This is a great company to use for your HVAC needs.
- Kalbo S.
Great service. Made an appointment for a biannual service. Five minutes earlier than promised. Very polite and considerate. Always wear booties when coming in to my home, so diligent even when they have to take off many times to go in and out! Thorough in their review and saved me a lot of money by identifying an issue that left unchecked would require a new blower motor. Jeremy was quick, thorough and helpful. Definitely recommend this company.
- Karen B.
BEST.SERVICE.EVER!! I called Jay Monday because a friend recommended him to me. His service is second to none!!! He is honest, dependable, and affordable! I wanted to run natural gas off my house and to two fire pits. He made my life so simple and hassle free. He summited all the paper work to the city to pull the permit and do it correctly. His crew showed and installed the job immediately. I will be using Jay Monday for all my heating and cooling needs, he is exceptional! Thanks Jay for everything!
- Matt V.
My furnace wasn’t kicking on and after troubleshooting with NV Energy, they suggested that I call a company to come check out my furnace. Even though it was 6:30PM on a Monday, I called up The Cooling Company and Joann (the scheduling coordinated/dispatcher) was SO SWEET. She was incredibly understanding and managed to reach a technician to come out that night. Jay showed up within an hour and then half an hour after that he got my unit back up and running. The diagnosis was cheap and I felt informed through the whole process. 10/10 would use this company again. Way better and more honest and transparent than major corporations.
- Chelsea G.
I call the Cooling company to get a second opinion and 3rd price quote. Everyone I spoke to or worked with was very professional, knowledgeable, honest. They did not try to trick me into buying more or spending more than I need They also have a yearly maintenance thing where they come out and check you equipment and change the filters quarterly.
- Gary H.
I am the manger of a couple of homes in Las Vegas. One of my renter's was having a problem with heat in areas of the house. I went to Yelp for "the best" HVAC place. I used The Cooling Company. What a great experience that was. I phoned The Cooling Company about 4:30 in the afternoon and a tech was at the house within an hour. SERVICE is what it is all about!!!! The problem was found, the tech Tyler phoned me and explained the problem and it would be fixed the following day since parts needed to be ordered and the price was quoted. Reasonable. I will definitely be using The Cooling Company again. Thanks for your great Service
- Carol E.
Had 3 Nest E thermostats installed. Technician Michael was on time, very polite and professional, answered all my questions and went over and above to ensure they were mounted into the beams. He mentioned the company service plans when I asked about my AC units, but didn't try to BS or hard sell me. A total pro and a great guy. Will use this company again and ask for him specifically. Kim was also great on the phone re scheduling and follow up. Prices were less than others who bid on the job as well. Well done.
- Jim S.
It's scary to lose your heat when the temperature drops. Jeffrey, from The Cooling Company, showed up on time even a bit early. The company sent a text introducing him and he called stating when he could get there. He was professional and thorough, explaining what the issue was and quickly resolving it. The fee was reasonable and it was only a few hours from when I called to when my problem was resolved. I highly recommend The Cooling Company and intend to use them if and when I need service.
- Ellen M.