Meet Our Family!
We’re here for YOUR family!
From Our Family To Yours
At TCC we know that we’re not only part of a team, but we’re also part of a family. And it just so happens that our family is only made up of passionate individuals that love the work they do.
From the techs that visit your home to the office staff that always answer your calls with a smile, we couldn’t be any more proud of our family.
Ray
Technician
Ray is so proud to work for The Cooling Company, ensuring that every customer is educated and received top of the line service and equipment. On his spare time, he loves to travel with his wife.
Carlos
Technician
Carlos now knows that he was preparing himself to become an HVAC technician all along. It makes him happiest being able to work along side all the great people that strive for the same goals as he does, and believes in never leaving a customer’s house unless they are fully satisfied with the service he provided.
Ryan
Technician
Have over 15 years experience of experience in Customer Service. I love going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is my top priority, and hopefully creating loyal, returning customers. With the job training I received from Mr. Wellington and fellow Technicians , I have become very familiar with the products we sell and install, and I am looking forward to growing with The Cooling Company Family. When I am not working hard, I love to spend time with my two kids and ride my motorcycle.
Marco
Installer
Marco has been with TCC from almost the very beginning and continues to stay because he loves that each team member is valued and respected, and loves what he does.
Hilario
Installer
Hilario was born and raised in El Salvador. He loves his job as an HVAC installer because it brings him fulfillment and challenges him. His favorite is installing new units and seeing customers happy. Outside of work he loves to play soccer.
Marlene
Customer Service Representative
I am a proactive individual who loves working as a team player in a people-oriented company where I can maximize my and demonstrate my skills (computer skills, attention to detail and retention-retrieval of human post-it note) and provide customer service in the highest quality while ensuring a healthy and professional rewarding career environment. In my spare time, I love spending time with my family, especially with my 2 kids! I also like to read books when I get the chance.
Joey
Customer Service Representative
I am an experienced customer service representative. Driven by my career, I take pride in providing the best outcome possible. My skills include patience and listening to our customer’s needs in addition to my primary job functions. In my spare time, I like to go walk or read a good book with my family!
James
Customer Service Representative
I am relatively new to the Customer Service Industry, but I hope to do anything and everything to the absolute best of my ability. I enjoy helping people with any service they need, and in my free time I like to listen to music while doing graphic design, skateboard, play video games, and I hope to eventually pursue a career in graphic design
Joanna
Co-CEO and CFO
The backbone of TCC. Born and raised in Brazil, Joanna has a beautiful and inspiring entrepreneur and an immigrant story that is the epitome of the American dream. She and Wellington work tirelessly to make sure that their customers have the very best comfort experience possible.
Wellington
Co-CEO and CTO
Born and raised in Brazil he moved to the US to give himself and his family a better life.
Wellington started The Cooling Company with family values and hard work to make sure that those values never diminish.
Brittany
Marketing
I’m an upbeat and involved digital marketing specialist, dedicated to increasing awareness in as many ways as possible! I’m a quick learner and a motivated team player who always has her eye on the company goal. I love engaging and uplifting my team whenever possible. In my spare time, I love volunteering, watching classic movies, and hiking with my partner!
Aurelio
Warehouse Support
Aurelio never fails to have a smile on his face. TCC is lucky to have his help in our warehouse.
He always has a positive attitude and is eager and ready to help make sure we always have what we need to serve our valued clients.
Alejandra
Warehouse Support
Alejandra is Salvadorian. It doesn’t matter what mood she’s in, you’ll always get a big smile from her. She is happy to be a part of TCC team. Outside of work, she likes listening to music, spending time with her mother, hiking on the weekends and playing with her nephews and nieces. She puts God first in everything she does.
