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CareersOur 12-Month Buyback Guarantee: Your Comfort, Assured.
Experience the peace of mind that comes with knowing your investment in home comfort is fully protected by TCC. We stand behind our solutions — because your satisfaction is our top priority.
Understanding Our 12-Month Buyback Guarantee
At TCC, your comfort and satisfaction are our primary concerns — so much so that we offer an unparalleled 12-Month Buyback Guarantee. It’s simple: if for any reason you’re not completely satisfied with the HVAC system we install, we’ll buy it back, dollar for dollar, within the first year.
Here's how our commitment to you works:
What It Covers
Any HVAC system installed by TCC, should you find it not meeting your comfort needs or expectations.
The Process
Should you decide the system isn’t right for you, we'll conduct a thorough review to understand your concerns. Then, we'll buy back the system at full price.
Eligibility
This guarantee is automatically part of your agreement with TCC for all HVAC system installations, ensuring peace of mind from day one.
Beyond Satisfaction
Not only will we buy back your system, but we'll also coordinate with a contractor of your choice for the replacement, ensuring your comfort is minimally disrupted.
Our 12-Month Buyback Guarantee underscores our confidence in our solutions and dedication to your satisfaction. Let TCC bring unparalleled comfort to your home with the assurance that your investment is fully protected.
*Certain limitations apply. Please schedule a consultation to learn more about the specific terms and conditions.
In the spirit of complete transparency and commitment to your satisfaction, we invite you to preview our Customer Assurance Letter. This document, personally signed by TCC’s leadership, symbolizes our promise to you — a tangible representation of our 12-Month Buyback Guarantee. It’s more than just words; it’s our pledge to ensure your home’s comfort is exactly as you envisioned, or we make it right.
See Our Pledge
Preview the assurance letter that every customer receives, underscoring our commitment to your satisfaction.
Full Transparency
Preview the assurance letter that every customer receives, underscoring our commitment to your satisfaction.
Let this letter serve as your assurance that choosing TCC means choosing a partner dedicated to your comfort and peace of mind.
A Legacy of Trust
Our 13-Year Commitment to Excellence
For over a decade, TCC has been at the forefront of delivering unmatched comfort and peace of mind to families and business owners alike. Our 13-year track record speaks volumes about our dedication to quality and reliability, with not a single buyback — a testament to our unwavering commitment to your satisfaction.
In-House Expertise
At TCC, our founder, the core license holder, leads a team of certified technicians, ensuring that every service and installation meets our high standards.
Unmatched Reliability
Our history is built on trust and excellence, serving the community without the need for a single buyback, thanks to our proactive solutions and responsive customer service.
Trusted by Many
Join the countless families and business owners who have placed their comfort in our hands. With TCC, you're choosing a partner dedicated to providing the best in HVAC services.
Discover the TCC Difference
Your comfort is our mission. With every system we install and service we provide, we’re not just promising quality — we’re proving it, year after year.
Our Customers Speak for Us
Nothing tells our story better than the voices of our valued customers. Their experiences illuminate the dedication and quality TCC brings to every project.
Understanding our 12-Month Buyback Guarantee is essential for peace of mind in your HVAC investment. Here are answers to some frequently asked questions to help clarify how our guarantee works for you:
What exactly does the buyback guarantee cover?
Our guarantee ensures that if you’re not completely satisfied with your HVAC system within the first 12 months, we will buy it back from you, dollar for dollar.*
How do I qualify for the buyback guarantee?
Every TCC-installed HVAC system is automatically eligible for the guarantee, provided you notify us of your concerns within the 12-month period.*
What is the process to claim the buyback guarantee?
Simply contact us to express your dissatisfaction. We’ll review your situation and, if necessary, proceed with the buyback process, ensuring a seamless experience.*
Can I choose a different system if I'm not satisfied?
Absolutely. Part of our commitment is to ensure your utmost satisfaction. We’re happy to work with you to select and install a system that better meets your needs.*
