Hiring now: The Cooling Company is actively hiring HVAC Service Technicians, Install Technicians, HVAC Helpers/Apprentices, and Customer Service Representatives in Las Vegas, NV. We are a family-owned Lennox Premier Dealer with over 14,000 service calls completed. We offer health insurance, paid time off, company vehicles for field staff, uniforms, tools, and a structured career path from helper to lead tech.
Why Build Your HVAC Career at The Cooling Company
We are a family-owned business started by Wellington and Tiago Santana. We operate differently from big-box HVAC companies. When you join TCC, you join a team of fewer than 50 people where leadership knows your name, your goals, and what you need to grow. Here is what that means in practice:
- Lennox Premier Dealer status: one of the most selective dealer designations in the HVAC industry. You will work with Lennox equipment, get factory-training access, and carry the credibility of that brand on every call.
- Company vehicle and fuel card for all field technicians and install crews. No driving your personal vehicle to jobs.
- Uniforms, tools, and equipment provided so you show up ready, not out-of-pocket.
- Health insurance: medical coverage available to full-time employees.
- Paid time off: because family time matters and burnout is not a business strategy.
- No callbacks just to upsell: we run honest diagnostics, give customers written options, and document everything with photos. You do the job right once.
- A team that backs you: if you hit an unexpected situation in the field, dispatch and leadership are reachable and ready to help, not just to check up on you.
Las Vegas HVAC Market: What Working Here Is Really Like
Las Vegas is one of the most demanding HVAC markets in the country. Summers regularly exceed 115 degrees Fahrenheit. Rooftop equipment runs for months without rest. Dust and hard water wear systems down faster than in most cities. This is not easy work, and we do not pretend it is.
What that means for your career:
- Peak season (June through September) runs at full intensity. You will be busy, challenged, and well-compensated for it.
- Year-round demand for maintenance, heating, and commercial services keeps workloads steady outside of peak.
- Real diagnostic complexity: Las Vegas homes and businesses have conditions that build your skills fast. Calcium buildup on evaporator coils, excessive dirt loading, heat-soaked attics, you will learn things here you would not encounter in a temperate climate.
- High customer expectations: Las Vegas homeowners value fast response, clear communication, and technicians who explain what they found and why. That is exactly how we train.
Open Positions
HVAC Service Technician
Diagnose and repair residential and light commercial HVAC systems across the Las Vegas Valley. You will handle diagnostic calls, maintenance visits, and equipment repairs. TCC service technicians are expected to document every visit with photos, present customers with written options, and represent the company with professionalism.
What we look for:
- EPA 608 Universal Certification (required)
- 2+ years of HVAC field experience
- Valid Nevada driver's license with clean record
- Ability to read schematics and use diagnostic equipment
- Strong communication, you explain what you found, what it means, and what options the customer has
Compensation: $24-$44/hr based on experience and certifications. Top-of-market for technicians who bring skill and professionalism. Peak-season overtime (June through September) adds meaningfully to annual earnings.
HVAC Install Technician
Install complete HVAC systems, split systems, packaged units, ductwork modifications, and accessories, in residential and light commercial settings. You will work in 2-3 person crews and follow TCC's commissioning checklists to ensure every install is completed to manufacturer and code standards.
What we look for:
- 2+ years of HVAC installation experience
- Experience with refrigerant line sets, ductwork, and electrical connections
- Physical ability to work in attics, crawlspaces, and on rooftops in summer heat
- Valid Nevada driver's license
- EPA 608 certification preferred
Compensation: $28-$38/hr based on experience and certifications. Performance bonuses available for productivity and quality.
HVAC Helper / Apprentice
Entry-level opportunity for people who want to build an HVAC career from the ground up. You will shadow and assist experienced technicians and installers, learn equipment, tools, and diagnostic fundamentals, and develop the skills needed to advance to a full technician role. No prior HVAC experience required, a strong work ethic, reliability, and a real interest in the trade are what matter.
What we look for:
- Willingness to work hard and learn
- Valid Nevada driver's license
- Ability to pass a background check
- Physical fitness for field work in outdoor heat
- EPA 608 certification a plus, we will support you in obtaining it
Compensation: $18-$24/hr with a clear path to technician pay as your skills and certifications develop. Helpers who advance quickly can reach full technician rates within their first year.
Apply as HVAC Helper / Apprentice
Customer Service Representative / Dispatcher
The first voice a customer hears when they call TCC. You will schedule service calls, handle inbound inquiries, coordinate with technicians in the field, and make sure customers feel informed and cared for throughout every interaction. This role requires clear communication, fast thinking during peak-season volume, and the ability to stay calm when multiple calls come in at once.
What we look for:
- Strong verbal communication, you are TCC's voice on the phone
- Experience in customer service, dispatch, or call center environments preferred
- Ability to manage multiple tasks and prioritize urgent calls
- Comfort with scheduling software and digital tools
- Bilingual (English/Spanish) a significant plus
Compensation: $19-$26/hr based on experience. Bilingual candidates at the top of the range.
Apply for Customer Service / Dispatcher
The Career Path at TCC
We promote from within. Here is what the career ladder looks like for field technicians:
- Helper / Apprentice: learning the trade, assisting on installs and service calls, building fundamentals
- HVAC Technician: independent service and install capability, EPA 608 certified
- Senior Technician: advanced diagnostics, complex commercial work, mentoring helpers
- Lead Technician: crew leadership on large install jobs, technical escalation point
- Field Supervisor / Operations Leadership: for those who want to grow into management
Advancement is tied to demonstrated skill, certifications, and the results you produce for customers, not seniority. If you develop faster than average, you advance faster than average.
What Our Team Says
"Every install is a chance to do something right for a family. At TCC, we follow a process that makes sure nothing gets missed, and the team always has your back if you run into something unexpected. I have grown more here than anywhere else I have worked."
Marco Rendon: Installation Specialist
"Working at The Cooling Company means being part of a supportive team where collaboration is key. I joined TCC because of their passion for Lennox, a premium brand I trust. My experience has been incredible, I have shared my passion for this career and expanded my skills with TCC."
Justin Chavez: Technician
"What I love about TCC is how much we genuinely care about every customer who calls in. The team here treats each other like family, and that energy carries through to every interaction. I am proud to be the first voice people hear when they reach out for help."
Norma Medina: Customer Service
A Day in the Life at TCC
A typical day for a service technician at TCC starts with a morning dispatch. You pick up your assigned calls for the day, usually a mix of diagnostic calls and scheduled maintenance visits. Each call is logged through our dispatch system. When you arrive, you document the equipment, run diagnostics, and give the homeowner a written summary of what you found and what their options are. No high-pressure sales. No invented problems. You fix what needs fixing and document it with photos.
Dispatch stays in touch throughout the day. If you hit something unusual, you have backup. When the workday wraps, you close out your calls, return your company vehicle, and go home. Peak season is intense. Off-peak is steadier. The work is real, the expectations are clear, and the team is genuine.
Benefits and Compensation
- $18-$44/hr depending on role, experience, and certifications. Service techs: $24-$44/hr. Install techs: $28-$38/hr. Helpers: $18-$24/hr. CSR/Dispatcher: $19-$26/hr.
- Health insurance available to full-time employees
- Paid time off
- Company vehicle and fuel card for all field staff (no personal vehicle use)
- Uniforms and personal protective equipment provided
- Tools provided for field technicians
- Lennox factory training access and certification support
- EPA 608 certification support for helpers working toward full technician status
The Application Process
- Submit your application: use the employment application link for the role you want. Takes about 10 minutes.
- Phone screen: a member of our team calls you within a few business days to learn more about your background and answer your questions about the role.
- Working interview or in-person interview: depending on the role, we may invite you to meet the team and see our operation in person. For field roles, this may include a brief working interview so you can see how we operate on actual calls.
- Background check and reference verification: standard for all hires.
- Offer: if it is a fit on both sides, we move quickly. We do not string people along.
Careers FAQ
Do I need HVAC experience to apply?
It depends on the role. Service and install technician positions require 2+ years of HVAC field experience and EPA 608 certification. The Helper/Apprentice position is entry-level, no HVAC experience is required, just a strong work ethic and willingness to learn. Customer service roles require communication skills and scheduling experience, not HVAC knowledge.
What certifications does The Cooling Company require?
EPA Section 608 Universal Certification is required for all service technician and install technician positions. If you are applying as a helper or apprentice without 608 certification, we support you in getting certified as you develop in the role. A valid Nevada driver's license with a clean record is required for all field positions.
What is the pay range for HVAC technicians at The Cooling Company?
Service technicians earn $24-$44/hr based on experience and certifications. Install technicians earn $28-$38/hr. Helpers and apprentices start at $18-$24/hr with a clear path to technician pay. Customer service and dispatch roles pay $19-$26/hr. These are honest ranges that reflect real pay at TCC, not lowball figures we walk back in the interview. Peak-season overtime (June through September) adds meaningfully on top of base hourly pay for field staff.
Does TCC offer overtime during peak season?
Yes. Las Vegas summers drive significant demand and field staff regularly work overtime June through September. We staff appropriately, but peak-season volume means more hours if you want them. Overtime is compensated per Nevada wage and hour law.
What does a working interview look like?
For field roles, we sometimes invite candidates to join a technician on actual service calls. This is not a test, it is a chance for you to see how we operate and for us to see how you work. You would not be expected to diagnose or repair anything independently. It is a two-way evaluation and most candidates find it useful.
Is TCC hiring part-time?
Our field positions are full-time. Customer service roles may have part-time flexibility depending on current scheduling needs. Ask when you apply.
How quickly does TCC make hiring decisions?
We move as fast as the right candidate warrants. If the fit is clear, we do not take weeks to make a decision. For urgent needs, we can complete the process in under two weeks. We respect that you may have other offers on the table and communicate our timeline clearly.
What does growth at TCC actually look like?
Growth at TCC is tied to demonstrated skill and certifications, not time served. Helpers who develop quickly move to technician within their first year. Technicians who take on harder diagnostic work and earn advanced certifications move to senior and lead roles. We have promoted from within into field supervisor and operations roles. If you want leadership, show us the capacity for it.
Ready to Apply?
Submit your application through the link below. We review every application and follow up within a few business days. If you have questions about a specific role before applying, call us at (702) 567-0707 and ask for the hiring manager.
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